Return Policy

Purchases made on-line


Returns are accepted within 30 days of purchase for exchange or refund. Items and packaging must be in original condition for refund. Please contact Willa Crolius at wcrolius@ihcdesign.org or call (617) 259-1655 to make arrangements for a return. Shipping charges are non-refundable and return postage is the responsibility of the customer.

If you happen to receive a damaged or defective item, you will receive a full refund or replacement.

In-store Purchases


A refund will be issued for any items returned within 30 days of purchase and accompanied by the original receipt. Items and packaging must be in original condition. The refund will be issued in the same form of currency used for the purchase. If an item is returned within 30 days of purchase with out the original receipt, a store credit will be issued.

If an item is defective, an exchange will be made or the customer will receive a full refund.